1. General Information
This Payment Methods Policy explains how payments are processed for purchases made on the AZUR STUDIO website.
All transactions are handled securely and in compliance with applicable European payment security standards.
By placing an order, the customer accepts the payment conditions described below.
2. Accepted Payment Methods
AZUR STUDIO offers the following secure payment options:
2.1 Bank Transfer
- Payments can be made via direct bank transfer
- Bank details are provided during checkout or on the invoice
- Orders are processed once the payment has been received and confirmed by the bank
- Processing time depends on the customer’s banking institution
2.2 Credit and Debit Cards
- Major credit and debit cards are accepted
- Transactions are processed through secure encrypted payment gateways
- Authorization is usually immediate, depending on the issuing bank
2.3 Secure Online Payment Gateways
- Payments may be processed via certified third-party payment providers
- All transactions are encrypted and secured against fraud
- AZUR STUDIO does not store full card details
2.4 Business or Special Payment Arrangements
For professional clients or high-value orders, alternative payment arrangements may be offered upon request, including invoicing or staged payments.
3. Payment Structure Options
Customers may choose between the following options:
3.1 Full Payment
- The total order amount is paid at checkout or invoice confirmation
- The order is fully validated once payment is received
- Production or preparation begins immediately after confirmation
3.2 Deposit Payment
- A deposit is required to confirm and reserve the order
- The deposit amount secures production or stock allocation
- The remaining balance must be paid before delivery or shipment
Failure to pay the remaining balance may result in:
- Order suspension or cancellation
- Loss of deposit depending on contractual conditions
4. Payment Security
AZUR STUDIO ensures that all payments are processed under strict security standards.
Security measures include:
- SSL encryption for all transactions
- Fraud detection systems
- Secure payment gateway providers compliant with EU regulations
AZUR STUDIO does not store sensitive banking or card data.
5. Order Confirmation
An order is considered valid only after:
- Successful payment authorization or receipt
- Issuance of an order confirmation or invoice
AZUR STUDIO reserves the right to delay processing until payment is fully validated.
6. Currency
All payments are made in euros (€).
For international transactions, any currency conversion fees or bank charges are fully borne by the customer.
7. Failed or Delayed Payments
AZUR STUDIO reserves the right to:
- Suspend order processing in case of payment failure
- Request alternative payment methods
- Cancel orders if payment is not completed within a reasonable timeframe
8. Fraud Prevention
To ensure transaction security, AZUR STUDIO may conduct additional verification for certain orders.
This may include:
- Identity verification
- Proof of payment
- Additional documentation for high-value transactions
Any suspected fraudulent activity may result in order cancellation.
9. Refunds and Adjustments
Refunds, if applicable, are processed in accordance with AZUR STUDIO’s Refund Policy.
Refunds are:
- Issued to the original payment method
- Subject to verification and approval
- Processed within standard banking delays
10. Contact
For any questions regarding payments:
AZUR STUDIO
Phone: +33 7 74 84 48 21
Email: contact@azurstudio.com
11. Policy Updates
AZUR STUDIO reserves the right to modify this Payment Methods Policy at any time.